Terms & Conditions

Disclaimer

Workwear North AB endeavours to provide accurate information, but reserves the right to correct typographical errors, image inaccuracies and pricing mistakes, as well as to adjust technical specifications and prices beyond our control.

Age Restrictions

We do not enter into agreements with minors (under 18 years) without the consent of a legal guardian.

Prices

Prices are shown both excluding and including VAT. We reserve the right to adjust prices in line with VAT changes, currency fluctuations or supplier price increases. Minimum order value: €100. For large-volume enquiries, please request a quotation.

Complaints & Warranty

Notify us in writing within 30 days of purchase if a product is defective. Once the claim is approved, we will cover return shipping and either replace or repair the item. Customised items (dyed, printed or embroidered) are covered only for manufacturing faults.

Delivery Cost

Shipping starts from €10. The exact amount is shown at checkout.

Unclaimed or Customs-Returned Packages

Should a parcel be returned to Workwear North AB because it was not collected or was rejected by customs, the customer will bear all shipping charges (both directions) and any payment-transaction fees.

Delivery Commitment

Orders are dispatched within 30 days unless another reasonable timeframe is agreed. If we fail to deliver within the agreed period and you are not responsible for the delay, you may cancel the order and receive a full refund within 30 days of cancellation.

Customised Products

Bespoke items (dyed, printed or embroidered) are non-returnable except for clear faults. In such cases, statutory warranty rights still apply.

Integrity Policy – GDPR

In accordance with the General Data Protection Regulation (GDPR) of the EU, we process your personal data only for the purposes of providing our services. Personal data may include your name, social security number and contact details. The processing of personal data refers to all action taken with them, including but not limited to; gathering, registration and storage. To provide our services your personal data is shared with our suppliers as necessary for the purposes of ordering and shipment. We do not sell your personal information, nor will we at any point in the future.

If necessary, we may also gather some personal data from external partners, such as your home address from a public directory or your creditworthiness from a credit rating agency, bank or credit bureau.

In accordance with relevant data protection laws you are eligible to access the personal data of yours which we process. You may also demand to get incorrect data corrected, that Workwear North AB stops processing your data and deletes it, or that the processing is limited somehow. If such actions are in order, please contact us. You also have the right to submit a complaint to a relevant supervisory authority if you deem your personal data to have been handled in ways which violate relevant data protection laws. Additionally, Workwear North AB liable to provide personal data, should police or another authority need these, for instance, as part of a crime investigation.